When we learn there’s a death, we think it’s essential to respond immediately. Some folks rise to the occasion and quickly craft a heartfelt message. But if you need some time to do the job justice, take it. The bereaved get most attention in the early days and weeks, while they’re in shock and processing the loss, and most likely won’t remember much. It’s in the weeks and months ahead, when mourning takes place, that they might most appreciate a note from you. Here are five…Continue
Added by Robbie Miller Kaplan on January 23, 2009 at 7:30am — No Comments
When someone is going through a difficult time, communications and actions need not be elaborate to make a difference. Choose one or more of these five simple steps to offer your support:
Added by Robbie Miller Kaplan on January 15, 2009 at 10:00am — No Comments
When someone trusts you enough to share their thoughts and feelings, they're asking for just one thing – they'd like you to listen. They're not looking to you for answers and they don't want you to judge. They just want to voice their experience.
It's not easy to be a listener; it takes lots of energy and hard work to actively listen. You'll listen more effectively if you avoid these six additional distractions:
It’s one thing to support a family member or friend dealing with loss but harder to know what to say and do with relationships that lack intimacy. It may seem safe to do nothing when you’re uncertain how best to proceed but it’s the small kindnesses that mean a lot and go a long way in providing comfort. Here are some suggestions from real-life queries:
Q: How can you support a colleague that has experienced a painful loss? My supervisor is really an acquaintance and…
Added by Robbie Miller Kaplan on January 8, 2009 at 2:30pm — No Comments
Despite your best intentions, it can be hard to listen intently to someone dealing with pain and loss. Our personal communication experience is one of interactive dialogue but if you are to truly help someone processing a loss, the dialogue should be one way.
Distractions are barriers to effective listening. Here are six you can easily avoid:
Someone facing a difficult experience needs an outlet to voice their concerns and fears. It is through conversations, sharing our stories over and over again, that we finally make sense of what is happening in our lives. One of the greatest gifts you can give someone facing a tough time is a willingness to listen. And yet listening doesn't come easy to us. Listening is a skill, just like speaking and writing, and the more you practice, the more proficient you become. Here are seven…Continue
Added by Robbie Miller Kaplan on December 29, 2008 at 5:30pm — No Comments
Holidays should be joyful, but they are often sad for individuals grieving a loss or going through a difficult experience. Five simple things can bring cheer to those facing tough times:
Added by Robbie Miller Kaplan on December 18, 2008 at 4:30pm — No Comments
A colleague, Joan Price, recently lost her beloved husband, Robert. Many folks she encountered found it hard to say the right thing and too often she was asked, “How are you doing?" Joan wondered, “What was I supposed to answer? The truth was ‘Horrible, of course!’ but I restrained myself."
I asked Joan to share what she wished folks had said so we could learn how to better communicate with a grieving spouse. Joan reminded me that we each grieve differently and statements…
It happens all the time. Something has us stressed, upset, or worried and we search for comfort. But what we really need is someone to listen; someone to give us their full attention as we share our fears and concerns. We’re not looking for advice, we’re looking for understanding. And we each have the power to give this all important gift – our time and attention.
It’s hard to ask for support but we can’t expect our friends and loved ones to be mind readers and intuitively…
Added by Robbie Miller Kaplan on November 25, 2008 at 4:30pm — No Comments
What happens when someone you care about is grieving a loss and you know you said the wrong thing? That’s what happened to a friend of mine. She attended a family dinner and said something to her sister-in-law that she immediately knew was inappropriate. She didn’t know what to do, so she said nothing and her sister-in-law never mentioned it either. And even though the relationship seems fine, my friend feels guilty and wonders if there is something she can say a year later to make…Continue
Added by Robbie Miller Kaplan on November 18, 2008 at 2:00pm — No Comments
Welcome to Comforting Words! We’ve all faced a situation that’s left us speechless. A friend shares a devastating medical diagnosis, or you learn via e-mail of a relative’s death. What do you say? We’ve all been at a loss for words when we've needed them most. My goal in creating this blog is to provide a forum to share stories, ideas, and resources that will help us feel confident when confronted with unexpected news of loss and difficult times. And most important, I’d like to…Continue
Added by Robbie Miller Kaplan on November 18, 2008 at 12:00pm — No Comments