Robbie Miller Kaplan's Blog – April 2012 Archive (2)

Must a sympathy note be memorable?

When expressing sympathy, isn’t thoughtful enough?


When someone dies, we express our sympathy by writing notes to the bereaved, hoping to provide some comfort. Many of us feel that if we write memorable notes, we’ll somehow make a difference. But all that pressure causes us to struggle, trying to find just the right words for a meaningful message.


If your goal is to write a memorable sympathy note, maybe you’re trying too hard. Think about what…


Added by Robbie Miller Kaplan on April 26, 2012 at 7:30am — No Comments

What you should never say to the bereaved

Words might be the best way to express condolences following a death and it’s the words that stay with us the longest. Unfortunately, it’s the negative words that the bereaved seem to remember, so think carefully before you speak.


One bereaved mom told me that she still remembers what a friend said, even though her baby died thirteen years ago. “She told me my baby was in a better place. How could she be in a better place when she should be here with me?”…


Added by Robbie Miller Kaplan on April 2, 2012 at 4:00pm — 5 Comments

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